🛡️ Privacy Policy

🔹 1. Who We Are

MD Portable X-Ray Services provides digital X-Ray, ECG, and laboratory test collection at home using advanced DR (Digital Radiography) technology.
We operate under strict medical and ethical standards to ensure safety, accuracy, and confidentiality for all patients.

🔹 2. Information We Collect

When you use our website or services, we may collect the following details:

• Personal Information:
• Name, Age, Gender
• Contact Number, Email Address, and Residential Address
• Doctor’s Prescription or Medical Reference (if applicable)
• Service Information:
• Type of test or X-Ray booked
• Appointment date and time
• Report and billing details
• Technical Information:
• IP address, device type, browser information, and pages visited (for analytics and site improvement)
• Cookies (for smooth website functionality and better user experience)

🔹 3. How We Use Your Information

Your information is collected solely for the purpose of providing and improving our services:

• To schedule and perform your X-Ray, ECG, or Blood Test at Home
• To verify prescriptions and generate accurate, doctor-verified reports
• To send confirmations, results, and follow-ups via WhatsApp or email
• To respond to inquiries, feedback, or complaints
• To comply with applicable legal and medical regulations
• We never sell, rent, or trade your personal information to any third party.

🔹 4. Data Sharing & Disclosure

We may share limited information only when necessary to:

• Radiologists or medical experts for report verification
• Diagnostic partners or labs involved in your service
• Government authorities if legally required under the Indian Data Protection Act
• All third-party partners are bound by confidentiality agreements and data security obligations.

🔹 5. Data Security

We take your data protection seriously.
All information is stored securely with restricted access and encrypted systems.
We follow the Digital Personal Data Protection Act, 2023 (DPDPA) and adhere to medical confidentiality standards for patient data.

Your data is retained only as long as required for diagnostic and reporting purposes or as mandated by law.

🔹 6. Cookies & Tracking

Our website uses cookies to:

• Improve page performance and loading speed
• Understand how visitors use our site
• Provide personalized experience and relevant content
• You may disable cookies in your browser settings, but doing so might affect some website functions.

🔹 7. Your Rights

As a user, you have the right to:

• Access the personal data we store about you
• Request correction of inaccurate data
• Request deletion of data after service completion (where legally possible)
• Withdraw consent for communication or marketing
• To exercise these rights, contact us via the details below.

🔹 8. External Links

Our website may contain links to external medical resources or partner pages.
We are not responsible for the privacy practices or content of third-party websites.

🔹 9. Updates to This Privacy Policy

We may modify or update this Privacy Policy from time to time to comply with new laws or improve transparency.
All changes will be posted on this page with an updated “Effective Date.”
Continued use of our services constitutes your acceptance of these changes.

🔹 10. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact: